ABOUT US




Who are we?

Uklamoya is one of the leading Tour Operators in Indonesia. Uklamoya providing comprehensive services for groups and individuals from and to the country. Uklamoya was first established in the year 2013 by qualified professionals with more than twenty years of experience in the tourism industry. Holding places, people and customs through professional guides, modern transportation, quality hotels, fine restaurants and other key vendors.

Located on Jl Bandulan Barat 134, our offices are open from 9 AM till 5 PM 5 days a week; you can freely call our agents 24/7 for urgent requests or emergency. We are fully licensed agency .Our specialized departments offer a diversity of services. Every department works independently to provide the best service to our customers, targeting their friendship and a long lasting relationship.

All services and departments are located at our office in Malang, starting with the Management and Administrative Department, Operational Department, Reservation Department, Product Development, Sales & Marketing, Inbound, Outbound & Ticketing Departments, giving us a competitive advantage by being all under one roof.

How can we benefit you?

Our services are based on 3 major points:

Experience:

An excellent reputation for personal services, quality and value through extensive research and a comprehensive database backed up by twenty years of experience in the travel industry.
Our agents travel to the places they sell on a regular basis. They inspect the newest properties along with older properties that have undergone renovation.
We feel this is an extremely important aspect of being an above average travel consultant. It is what enables us to suggest properties that match our client's needs, and personalities.

Service:

Professional customer oriented consultation providing hassle free travel. Email capabilities for convenience and prompt booking and information. Creative but persistent approach to search for the most appropriate travel arrangements and identifying the best possible value. Our travel consultants are friendly, professional, and experienced in accommodating both the seasoned traveler and those new to the world of travel.
We pride ourselves in customer satisfaction. A large percentage of our bookings are from repeat clientele while much of our new business is from word of mouth recommendations.

Value:

With our “Know How“, and as a sales agent for almost all major international airlines in Indonesia, we do not only offer competitive prices to our customer, but we are also able to pass on very competitive prices and a maximum opportunity for choices and flexibility.
These three points are represented in our logo, the first sunbeam on the left is the deepest representing Experience as we believe it is our base, the second sunbeam in the center represents Service, as we believe it is the center and the core of our business, the highest sunbeam in the right is Value, those three beams are on top of our circle which represents the company.

What can we do?

Our services include EVERYTHING related with tourism, such as:
  • International Airline Reservations and Ticketing
  • - Worldwide Holiday Package (Private Trip, Honeymoon, and Group Tour)
  • - Worldwide hotel reservation
  • - Worldwide and car rental.
  • - Ground handling services
  • - All over the year excursions and itineraries, (Adventures, Eco-Tours, Biblical Tours, Cruises, Diving, Sea Resort Holidays, Ski Holidays, Relaxation & Spa Treatment Packages, & Tailored Made Tours)
  • - Incentive, Special interest groups.
  • - Conferences & MICE
  • - Cruises world wide & locally
  • - Camping services.
  • - Catering.
  • - Meet & Assist services.
  • - Limousine & VIP treatment specialists.
  • - Free Ticket delivery

How can we prove that we are qualified?

We have proved our excellent services and products locally and worldwide through holding on client satisfaction policy. Below you may find a list of some of our most valuable clients who we have been serving through the years:
  • - Standard Chartered Bank
  • - Bukopin Bank
  • - BNI Syariah Bank
  • - Mandiri Bank
  • - Nawakara Group
  • - XL AXIATA
  • - BEKASI PRO GROUP
  • - BTN Bank
  • - PERADI
  • - >2900 Honeymoon Couples
  • - etc
And many other satisfied clients.
With us, you can be 100% sure that your request is being held in highly dedicated and professional hands. We are proud to inform you that we are top agents in Indonesia with fast and attentive customer service. There is no waiting with Uklamoya Team, whether it is for a ticket, or an airport transfer or a hotel booking… etc, be sure that you are having the best combination between price and service. All of our staff are delighted to serve you 24/7, including holidays.

HEAD OFFICE

Jl. Bandulan Barat No. 134 Ruko Regency One No.11 Malang, Jawa Timur
www.uklamoya.com
    Tel. +62341 5083145
    Customer Care 1: +62822 2946 9090
    Customer Care 2: +62812 3148 0001
    Instagram : @uklamoya

OPENING HOUR:

Senin - Jum'at (09:00 - 17:00)

HOTLINE 24/7 : +62341-5083145

@uklamoya
uklamoya
@uklamoya

Branch Office

Malang
@uklamoyamalang
Jl. Ikan Kakap Grand Masyhur Residence E10
Malang, Jawa Timur p: +62858 8248 0001

Wonogiri
@uklamoyasolo
Jl. Blindas 01/05 Pracimantoro
Wonogiri, Jawa Tengah p: +62821 3488 0339

Bekasi
@uklamoyajakarta
Jl. Labu No.21 Bekasi Barat,
Bekasi p: +62817 0320 2240 p: +62896 9588 6044

Surabaya
@uklamoyasurabaya
Jl. Rungkut Menanggal 2 / 11 B
Surabaya p: +6281226548611

Bandung
@uklamoya.me
Setraduta Dago The Grande
Bandung p: +6282126274471

Jakarta Barat
@uklamoya.jakbar
Taman Alfa Indah Kembangan 116
Jakarta Barat p: +628176861106

Customer Photos and Testimonials please click : HERE